Client testimonial: fully automatic food packaging machine at De IJsselmolen

Some customers have been with us for a long time, which we interpret as a good sign. Henk Nagel from grain mill De IJsselmolen first visited us 20 years ago, and remains a welcome customer to this day. He will tell you more about our long years of cooperation.

From manual to automatic

“De IJsselmolen is a family business that has been around since 1823,” said Henk. “We import raw materials such as rice, buckwheat and seeds. These raw materials are cleaned, processed, ground, mixed and packaged for transport here. We are a fairly small company that works exclusively for B2B customers.”

“20 years ago, we built a complete new building. This new building also meant renewing our lines. Previously, most of the work was done manually, but we wanted to focus completely on automation. We bought our first machine – a Technipes automatic packaging machine – from Ausloos. A flat film machine followed a few years later.”

Ausloos is an asset for the food packaging machine

“At first I chose Ausloos because I really wanted that Technipes machine, a simple packaging machine that can really cope with a lot. I see simplicity as a hallmark of quality, because 20 years later, that machine is still operating here without any problems.”

“Choosing Ausloos has proven to be an enormous added value,” Henk continued. “They excel in easy communication and transparency, and they are a real family business. This is very important to me. At Ausloos, just because an order has been signed, it does not mean that it is impossible to make any changes without incurring additional costs, which could otherwise be exorbitant. For example, you might want to change the colour of the fencing. No problem. Some details can be discussed until quite late in the process. This flexibility is definitely an asset.”

“And it must be said: I soon had a good click with Ausloos and Tom, the manager. ‘The man makes the business’, a Dutch expression, certainly applies here. Tom is a pleasant person and an ideal business partner. He is realistic and transparent, qualities that are also reflected in his company. In the 20 years that I have known the company, Ausloos has grown into a complete organization that puts its clients first. And I have great respect for that.”

Would you also like to work with the Ausloos team? Contact us for a non-binding chat. We’re only too happy to answer all of your questions.

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